The most recent move came in 2013, when US Airways merged with American Airlines in a deal that created the world’s largest airline. This change prompted an overhaul of all airlines’ policies and procedures, and US Airways chose to put customers first. Rather than passing on additional charging fees, the new American-US Airways complex opted to keep a base level of charges and use the additional money saved to focus on customer service.
This new outlook has opened up a world of opportunities for passengers, offering extra convenience, including mobile boarding passes, improved check-in times, and more airports served. With a larger fleet, US Airways now has the ability to offer more direct flights and open up routes to areas that were previously not serviced.
The benefits of US Airways don’t just stop with making customers’ air travel more comfortable. Frequent flyers will enjoy the frequent
Article Created by A.I.